IBQN - Serviços (miolo01)

Nuclear		Quality

•	Compliance Control	•	Evaluating Management Performance using the PNQ Criteria (National Quality Award).
•	Documentation Control	•	5S - Quality in the Workplace
•	Documentation Control	•	Quality Management in the Healthcare Sector
•	Inspection	•	Quality Management in the Healthcare Sector
		•	Customer Service Management
		•	Process Management and Improvement
•	Qualifying Staff and Suppliers	•	Process Management and Improvement
•	Qualifying Staff and Suppliers	•	Strategic Performance Management - Balanced Scorecard
		•	Strategic Performance Management - Balanced Scorecard


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